Mercy Copenhagen is a cake shop that sells birthday cakes, wedding cakes and vegan catering. We only sell cakes in Denmark.
1. General Terms and Conditions
By using our website or services, you agree to these Terms & Conditions.
2. Changes to Terms & Conditions
These Terms and Conditions govern the mutual rights and obligations of the Seller and a natural person who enters into a purchase contract outside his/her business activity as a consumer or in the course of his/her business activity through the web interface located on the website available at mercycopenhagen.dk.
The provisions of the terms and conditions are an integral part of the purchase contract. Any deviating provisions in the Purchase Contract shall prevail over the provisions of these Terms and Conditions.
3. Order and conclusion of the purchase contract
- The costs incurred by the buyer when using remote means of communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer. These costs do not differ from the basic rate.
- The buyer orders the goods in the following ways: via his customer account, if he has previously registered in the online shop by filling in the order form without registration.
- When placing an order, the buyer selects the goods, the number of items, the method of payment and delivery.
- Before sending the order, the buyer is allowed to check and change the data he has entered in the order. The buyer sends the order to the seller by clicking on the send order button. The information provided in the order is considered correct by the Seller. The validity of the order is subject to the completion of all mandatory data in the order form and the Buyer’s confirmation that he has read these terms and conditions.
- Immediately upon receipt of the order, the Seller will send the Buyer a confirmation of receipt of the order to the email address provided by the Buyer when ordering. This confirmation is automatic and is not considered to be the conclusion of a contract. The confirmation is accompanied by the Seller’s current terms and conditions. The purchase contract is concluded only after receipt of the order by the seller. Notification of acceptance of the order is delivered to the buyer’s email address. / Immediately after receipt of the order, the Seller sends the Buyer a confirmation of receipt of the order to the email address provided by the Buyer when ordering. This confirmation shall be deemed to be the conclusion of the contract. The confirmation shall be accompanied by the Seller’s current terms and conditions. The purchase contract is concluded by the confirmation of the order by the seller to the buyer’s email address.
- In the event that any of the requirements specified in the order cannot be fulfilled, the Seller shall send an amended offer to the Buyer’s email address. The amended offer shall be deemed to be a new proposal of the purchase contract and the purchase contract shall be concluded in such case by the Buyer’s confirmation of acceptance of this offer to the Seller at his email address specified in these Terms and Conditions.
- All orders accepted by the Seller are binding. The Buyer may cancel an order until the Buyer has received notification of acceptance of the order by the Seller. The Buyer may cancel an order by calling the telephone number or email of the Seller set out in these Terms and Conditions.
- In the event that there is an obvious technical error on the part of the Seller when indicating the price of the goods in the online store or during the ordering process, the Seller is not obliged to deliver the goods to the Buyer for this obviously erroneous price even if the Buyer has been sent an automatic confirmation of receipt of the order according to these Terms and Conditions. The Seller shall inform the Buyer of the error without undue delay and shall send the Buyer an amended offer to the Buyer’s email address. The amended offer shall be deemed to be a new proposal for a purchase contract and the purchase contract shall be concluded in such case by confirmation of receipt by the Buyer to the Seller’s email address.
4. Payment terms and delivery of goods
- The price of the goods and any costs associated with the delivery of the goods under the Purchase Contract may be paid by the Buyer in the following ways: Credit card payments (VISA, Maestro, Mastercart and etc.), GooglePay and ApplePay.
- Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise below, the purchase price shall also include the costs associated with the delivery of the goods.
- In the case of payment through a payment gateway, the buyer shall follow the instructions of the relevant electronic payment provider.
- In the case of a non-cash payment, the Buyer’s obligation to pay the Purchase Price is fulfilled when the relevant amount is credited to the Seller’s bank account.
5. Liability
After payment and acceptance of the order, we are not liable for any damages caused after collection from the shop and during transportation.